See Every Risk Before It Becomes a Problem
Dispatch Board
Why Dispatch Still Feels Like Firefighting
The Old Way
Spreadsheet Chaos
Juggling multiple sheets for trips, drivers, and billing leads to errors.
Radio/Phone Tag
Wasting hours calling drivers for status updates or location checks.
Blind Spots
Not knowing where drivers are until a customer calls to complain.
Reactive Operations
Always putting out fires instead of preventing them.
What is InstaDispatch?
InstaDispatch is the central nerve center of your operation. It unifies order entry, dispatching, driver tracking, and customer communication into a single, intelligent dashboard.
Smart Features for a Smarter Dispatch
Automatic Flight-Aware Pickup Windows
What it does
Set pickup timing once per airport (e.g., 45 min after landing), and InstaDispatch updates automatically when flights are delayed or early. Drivers don't wait around and you don't need to recalculate the trip.
How it works
When a flight status changes, the system automatically adjusts the pickup window based on your airport-specific rules. Driver notifications update in real-time without dispatcher intervention.
Why it's Unique
Most platforms require manual flight checking and pickup time adjustments. InstaDispatch handles the entire workflow automatically - from delay detection to driver notification.
Live ETA Column + Color Coded Alerts
What it does
Each trip row shows exact ETA (e.g., +8 or -14 min). Real-time updates reflect current trip progress, traffic, or issues affecting how past jobs. Status icons shift accordingly: green (on time), amber (slightly late), red (late or at risk).
How it works
GPS data from the driver app combines with live traffic to calculate continuously updated ETAs. The dispatch board refreshes automatically so you always see current status without clicking or refreshing.
Why it's Unique
Legacy systems show static scheduled times, not live reality. InstaDispatch shows the gap between plan and reality at a glance - so you catch problems before customers call.
SLA-Driven Risk Alerts
What it does
You define the SLA rules: what trips need to be assigned, started, and completed by when. Alerts show red when checkpoints aren't met - before it's a job-to-be-failed or late. Nothing falls through the cracks.
How it works
Set assignment rules (e.g., "assign 24hrs before pickup") and the system monitors every trip against those thresholds. Visual alerts appear on the dispatch board when trips approach or miss deadlines.
Why it's Unique
Reactive systems tell you after problems happen. InstaDispatch monitors your service commitments proactively and surfaces risk before customers experience failures.
Assignment Impact Preview
What it does
Before confirming a driver, see whether that assignment puts the next trip at risk using real ETA calculations and alerts. Real-time impact analysis prevents failed errors, zero surprises.
How it works
When you select a driver, the system instantly calculates whether they can complete this trip AND make their next scheduled pickup on time. Conflict warnings appear before you confirm.
Why it's Unique
Competitors let you double-book or create impossible schedules without warning. InstaDispatch shows cascade impact before you commit - preventing the scramble later.
Color-Coded Trip Tags
What it does
Add tags to any trip like VIP, ADA, Urgent, or Contract. They display right on the board for instant filtering and priorities: special jobs.
How it works
Create custom tags in settings, then apply them during booking or on the dispatch board. Filter the entire board by tag to see only VIP trips, airport runs, or any custom category.
Why it's Unique
Simple feature, massive time savings. Instead of scanning every trip detail, dispatchers instantly spot priority work and filter views to focus on what matters most.
Frequently Asked Questions
Ready to stop the chaos?
Join hundreds of transportation companies running on InstaRoute. Setup takes less than 5 minutes.