DispatchInstaDispatch

The board is the center of gravity.

Every live trip, driver, vehicle, flight, and exception stays on one screen. Make a change once and the rest of the operation follows.

InstaRouteDispatch
DRIVER RECOMMENDATIONS

The five best drivers for this trip

Open a trip and InstaRoute shows who can reach it on time without making their other trips late. It considers where each driver is, whether they are working, and what they have before and after. If someone could cover it by starting early or staying late, the board tells you exactly when.

MSMiguel Santosready now · 8 min from pickupBEST
DTDaniel Tanfits between trips · Mercedes qualifiedSTRONG
SPSasha Parkcall by 8:05 AM · shift starts 8:30 AMCALL IN
MRMarco Ruizhold through 10:20 AM · 30 min overtimeHOLD OVER
KNK. Nowakwould make trip #56836 25 min lateCONFLICT
DISPATCH MODES

Dispatch now, assign ahead, or plan quietly

Send a trip immediately, pre-assign an upcoming shift, or build the entire day without notifying anyone until you publish it.

Straight dispatchassign live · driver gets it nowNOW
Pre-assignedheld for Sasha Park → flips at clock-inHELD
Plan modebuild silently → publish all at oncePLAN
ONE RECORD

Open the trip. See the whole story.

Dispatch changes, calls and transcripts, email and SMS, Radio, payments, GPS history, and footage remain connected to the reservation.

RES #4187ACTIVITY
Status: BOOKED → DISPATCHEDDispatch · 8:41 AM
Flight delayed · pickup moved to 9:00Passenger SMS delivered automatically
Driver assigned: Miguel SantosMercedes S-Class · CHI0838
Radio · “Can I send the crew phone number?”translated from Chinese · acknowledged
Customer call · transcript linked02:41 · reservation context saved
Status: ON BOARD → DROPPEDDriver app · 2:58 PM
Trip completed · payment capturedGPS history and footage clip filed

What makes this more than a dispatch table

InstaRouteTypical Dispatch SoftwareSpreadsheets and Texts
A flight change moves the pickup.
Driver recommendations consider the entire day.Basic
Dispatch can plan without notifying drivers.Manual
Calls, messages, payments, and footage remain on the trip.
Reassignments update the schedule.Partial
As of July 2026, from each vendor's published pages
See the sourced comparisons

Questions about the board.

How far ahead can I plan?

The live board keeps the current operating window in view. Choose any future date range to load and work trips ahead, without paging through fixed batches.

Does InstaRoute assign drivers automatically?

No. InstaRoute recommends the strongest options. The dispatcher decides and can choose anyone.

Run the day on one board.

See the same assignments, changes, and communication move through InstaDispatch.